Samarlie’s Shipping Policy

Shipment confirmation and order tracking

Customers will receive a shipment confirmation within an hour after completing an order. They will receive  tracking number within 24 hours of placing order.

Customs, duties, and taxes

Samarlie is not responsible for any customs and taxes applied to your order. Import duties, taxes and charge are not included in the item price or shipping cost. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Samarlie is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Samarlie only ships to Canada & the US. Shipping for countries outside of Canada and USA are not provided. 

Visit Returns Policy page for more information on return and exchange.

 For more information, email for support sama@samarlie.com or our chat box on the screen.